ProntoGUI Priority Support

Get direct, guaranteed access to the ProntoGUI team when you need help fast.

What you get

Priority Support gives you a private, guaranteed-response channel to the ProntoGUI team — up to 6 support tickets over 12 months with a 2-business-day response SLA for help using and troubleshooting ProntoGUI in your application.

Private support channel — skip the public GitHub issue queue
2-business-day response SLA — a guaranteed first response, not best-effort
6 support tickets per year — enough for real integration and troubleshooting help
Licensed to you — one named individual, so it travels with you, not your whole team

What’s covered

Help using ProntoGUI’s documented APIs and components
Help using the ProntoGUI App
Troubleshooting integration issues in your Go application
Configuration, deployment, and common error guidance
Confirming and helping work around suspected bugs

What’s not covered

Custom feature development or code written on your behalf
General Go tutoring unrelated to ProntoGUI
Code review of your broader application

Need something outside this scope? We’ll quote a separate consulting engagement — just ask.

A note on bug fixes

Priority Support doesn’t gate bug fixes. Confirmed bugs in ProntoGUI get fixed for everyone, free or paid, based on severity and impact. What you’re paying for is faster, guaranteed, direct access — not exclusive treatment on fixes.

Need more than 6 tickets?

Additional tickets are available to active subscribers at $59 each, valid for 20 business days from purchase.

Buy Priority Support — $299/year

Questions before you buy? Contact Us or read the full Priority Support Terms.

The ProntoGUI App remains free to use. Priority Support is an optional add-on for developers who want a faster, guaranteed line to us.